The Macari Centre Street Retreat in Hanley is open every day of the year, including Christmas Day (this includes accepting new customers, where capacity allows, every day).
The Centre is open 24 hours each day, except Tuesday and Wednesday when it closes between 2pm and re-opens at 5.30pm.
This allows for a period where customers are required to vacate the premises so that Staff may undertake cleaning, maintenance, admin tasks and re-stocking of supplies.
Customers are required to be in the Centre at 10:00pm every night.
It is expected that some customers may have standing commitments that mean they cannot be back by 10:00pm (such as family visits or working shifts), and these late entries can be permitted by prior arrangement.